×

Heron Story Studio · A look at what could be

Nobody should navigate a diagnosis alone.

Most families have never heard of a health navigator until the week they need one. A small library of honest films can show them what Heron does, introduce the people it has helped, and bring them to a first call.

Prepared for Christopher G. Kelly, MEd & Finn KellyHeron Guided Healthcare · Doylestown, PABy Happy Productions · 16 Oct 2026
Conditions Heron navigates
100+one navigator, eight specialties
Films in the starter library
9+ social and email cuts
Until GivingTuesday
—days · 1 Dec 2026

From your intake form

Your goals, and where you’re starting

Two goals in your own words, two channels you’ve just opened, and two things we noticed on heroncare.org. Each one maps to a film or channel further down.

Goal · Understanding
Increase understanding and awareness of the benefit of nonprofit, community-based health navigation.

Health navigation is a service most people can’t picture. Ninety seconds of a navigator at a kitchen table explains it better than a page of text.

Goal · Honor
Honor the people living with complex health conditions through their emotive stories.

You already call them Heron Heroes. Each one gets a short documentary that opens on their life, not their diagnosis.

Starting point · Social

Facebook and LinkedIn pages, just launched

A new page is an advantage: every post from day one can follow one plan, with nothing old to clean up.

Starting point · Email

A targeted email campaign, planned

Email is where a worried caregiver reads at 11pm. Build the sequence around films and every email has a reason to be opened.

What we noticed · The website

Strong words, no one on screen

heroncare.org explains the service clearly, but apart from Chris’s headshot it shows no people and no navigation in action. Families are deciding whether to trust a stranger with their care.

What we noticed · Proof

One testimonial, carrying a lot

Weston’s family quote (“he came with a plan”) is the most persuasive line on the site. On camera, that family could do far more for Heron than a quote can.

ROI

We don’t make video for its own sake. Each film below has a job, a place it lives, and a number it should move: calls booked, care teams referring, donors giving, families who stay.

For a new nonprofit every dollar counts, so the plan is one shoot that becomes a year of content across your website, Facebook, LinkedIn and email.

The library

One shoot. Nine films. A year of content.

Filter by where each film works, or open any title to see its treatment, where it lives and what it should move.

Conditions covered
100+
Chris’s subject-matter range
Specialty areas
8
From cancer to end-of-life care
Years in health education
25+
Building learning systems for pharma
Certifications
3
Patient navigation, dementia, mental health first aid

Source: heroncare.org (October 2026).

Concept frames. The people shown are illustrations created for this proposal, not Heron clients. Final films feature real people, filmed only with their written consent.

Need 01 · Understanding

Show what a navigator does before anyone has to ask

Film 1 replaces the hero of heroncare.org: Chris at a kitchen table with a family, turning a diagnosis into a one-page plan. A visitor sees the service in 90 seconds, then books a call.

Beforeheroncare.org · 16 Oct 2026
heroncare.org homepage as of 16 October 2026
AfterConcept mockup
Concept: heroncare.org homepage with a video hero
1

A person in the first frame

Film 1 plays behind the headline, so the first thing a visitor sees is a navigator helping a family.

2

Two doors, not one

“Book a call” for people ready now, “I’m a caregiver” for the many who are searching on someone else’s behalf.

3

Proof above the fold

100+ conditions, certified navigator, 25 years in health education: the credentials already on the page, moved up to where they build trust.

4

Every film has a home

Heron Heroes, For Care Teams and About Chris each get a page with their film, so links from email and social land on the right story.

$

What it moves: homepage visits that become booked calls. We tag every “Book a call” click that follows a play, so the film’s effect is counted, not guessed.

Heron Heroes · three short documentaries from one production week

Need 02 · Honoring the people you serve

Heron Heroes, in their own words

Your site ends with one line from Weston’s family. Heron Heroes turns lines like that into films: three people or families, each filmed at home doing what they love, telling what changed when someone came with a plan. Your own phrase is the series rule: we are not defined by a diagnosis.

  • Consent first. Written releases, a plain-language explanation of where the film will run, and the right to withdraw before release.
  • Their review before anyone else’s. Every subject sees their cut before it is published.
  • No clinical detail without permission. We film life at home, not exam rooms, and name a condition only if the person wants it named.
$

What it moves: trust. Families decide faster when they meet someone like them, and these films are the heart of the email sequence and the GivingTuesday appeal.

Oncology patient navigator certificationAlzheimer’s care specialist certificationMental Health First Aid certification

Need 03 · Why Heron exists

Born to Advocate: the story behind Heron

A boy with a debilitating form of autism, a mother who would not stop advocating, and the career that followed.

That story is on your About section in four lines. On film it explains in two minutes why a nonprofit like Heron exists, and why families can trust the person who walks into their home. It is also the film that donors and funders most want to see.

Runtime
2:00 + 0:45 cut
Lives on
About page, LinkedIn Featured, appeals
First use
GivingTuesday, 1 Dec
$

What it moves: first gifts and foundation interest. A founder film is the case for support that an early-stage nonprofit can’t yet make with years of data.

Need 04 · Social media

Two new pages, built right from the first post

Your Facebook and LinkedIn pages launched this month, so the “before” is a blank page. Here is what each looks like with the library in place, and the first 90 days of posting.

Audience: families, caregivers, neighbors in Bucks CountyJob: trust and booked calls
After · 90 daysConcept mockup · counts are placeholders
Concept: Heron Guided Healthcare Facebook page with Book a free call button and featured films
1

“Book a call” as the main button

Facebook lets a Page swap Follow for an action. Heron’s action is the Calendly link.

2

Two films pinned to Featured

What a navigator does, and one Heron Hero. A new visitor understands Heron in four minutes.

3

A cover that says the promise

“Nobody should navigate a diagnosis alone,” over a real frame from the shoot.

4

Reels for the caregiver feed

Short cuts from every film, written for the adult child who is managing a parent’s care.

WeeksFacebookLinkedInGoal
1–4Film 1 pinned; 2 Reels a week from Film 1 and For the CaregiverBorn to Advocate from Chris; Heron Explains #1–4Explain what Heron is
5–8First Heron Hero, then 3 Reels cut from it; GivingTuesday appealAn Extension of Your Care Team; Heron Explains #5–8Trust, first gifts, first referrals
9–12Heroes 2 and 3; caregiver Q&A ReelsCase for support for funders; Heron Explains #9–12Booked calls and partner meetings

Need 05 · The email campaign

Every email has a film worth opening

One targeted campaign, three tracks. Each email leads with a thumbnail that opens the film on heroncare.org, so you can see who watched and who booked. Choose a track to see its sequence.

For oncology practices, hospital social workers, senior living and elder-law partners

Need 06 · Referral partners

Give care teams a reason to refer

Your site describes Heron as an extension of the care team. Clinicians refer when they trust that a navigator will make their job easier, not harder. A 90-second film for practices, plus the Heron Explains series, shows how Heron works alongside them and what a referral looks like.

Film
1:30 for clinicians
Series
Heron Explains, 12 episodes
Sent by
Chris, one email to each practice
$

What it moves: referring partners. One practice that refers regularly is worth more than any single post.

Case for support · cut from the same shoot

Need 07 · Donors and funders

Make the case for community-based navigation

“Nonprofit, community-based” is the part of your goal that funders will ask about. This film puts Doylestown on screen with the people Heron serves and explains why navigation outside the hospital system matters. It runs at events, in grant applications and on the giving page.

Runtime
2:00
Used in
Grants, events, giving page
First run
Spring appeal 2027
$

What it moves: grants and major gifts. Foundation officers can forward a two-minute film to their board.

How it fits together

Who’s watching, and what they see next

Every audience takes a different path through the same library. Choose one to follow it from first view to first step.

The return

Model it with your numbers

Five places the library earns its keep. Every input is an example for illustration, not Heron data. Change any of them and the totals update.

A practical schedule

From this call to a full library

Two filming days in Bucks County, with the founder film ready for GivingTuesday and the full library live in the new year.

Fri 16 Oct

Discovery call

Goals, audiences, and which Heron Heroes might want to share their story.

Chris, Finn + Happy Productions
Late Oct

Scope signed, subjects invited

Heron invites three families; we hold consent conversations with each before any filming is booked.

Heron + HP
Early Nov

Scripts and shot lists approved

Film 1, Born to Advocate, Heron Explains topics and the email sequence outline.

HP
Mid Nov

Two filming days

Day 1: Chris, Film 1, Heron Explains batch. Day 2: Heron Heroes at home, Doylestown exteriors.

HP
Tue 1 Dec

GivingTuesday

Born to Advocate and Film 1 go live with the first donor email.

Heron + HP
Dec 2026

Heron Heroes and care-team film delivered

Each subject reviews their cut before release.

HP → Heron
Jan 2027

Full launch

New homepage hero, all three email tracks live, weekly Heron Explains on LinkedIn.

Heron

Optional · an early win

If we film Chris first, Born to Advocate is ready for GivingTuesday on 1 December, giving Heron a founder film for its first year-end appeal.

Work in the same world

We have told health stories with care

Patients, families and providers on camera, filmed with written consent and reviewed before release.

Uganda · Watsi

Patient stories from rural hospitals

Eight-day field production across five locations: patient stories and provider interviews.

Closest match to Heron Heroes
Nebraska · MHA Nebraska

A mental health nonprofit’s first library

A 25-year-old nonprofit with no library: two days, about 40 interviews, a year of content.

≈$8,000 in matched gifts attributed
Somalia & Kenya · Baitulmaal

Lives changed, told by the people who lived them

Former sponsored children, now teachers, health workers and entrepreneurs, each filmed with a childhood photo.

Structure of a Heron Hero film